If this occurs, make sure that Airplane mode is disable and that you have allowed StatueFindr access to your location.
To enable this follow these instructions:
- On your iPhone click Settings
- Scroll down and look under the 'Apps' section for StatueFindr
- Click StatueFindr
- Make sure that 'Allow StatueFindr to Access' has Location listed with 'While Using' as the option.
If this doesn't help, please raise a support ticket.